Conversation Intelligence Platform

The Operating System for Human Connection.

We built the Conversation Machine™ — a platform that improves how conversations happen, in real time, and ensures every interaction leads to better outcomes. Powering real-time guidance, intelligent AI agents, and learning from every interaction.

Years in the making

Building conversational AI and immersive learning experiences with world-leading brands since 2019.

Our leadership team has been working together for several years, designing and building innovative digital experiences for major brands.

With CONNEXiONS we're leveraging our world-class experience to build the Conversation Machine™.

Google Microsoft Meta Disney AstraZeneca Mass General Brigham Harvard Medical School
The problem we solve

Bad conversations cost trillions per year.

We fix that.

Contact centers

Most calls are handled - not improved.

We close the loop: real-time guidance, automated follow-up, and training generated from actual performance.

Healthcare

Communication failures result in preventable suffering.

We help clinicians be better communicators, and help patients be better informed.

Training

From simulation to second nature.

Embodied AI personas role-play as the people your teams meet in real life - customers, patients, students, peers. Sim skills transfer to the moments that matter.

Featured product
ROSIE by Connexions

Our closed-loop performance system for contact centers and help lines.

ROSIE uses the Conversation Machine™ to listen on every call, classify every performance gap, and route each agent to a personalized sim-based training session to address their performance gaps.

Three phases of one continuous loop, with measurable savings on every call.

Learn more about ROSIE →
ROSIE Real-Time Assist — live agent guidance during a call ROSIE Post-Call Analysis — agent evaluation, call summary, CRM output, analytics ROSIE Sim-Based Training — personalized practice scenarios
Schedule a demo at connexions.studio/rosie
Also powered by the Conversation Machine™

Embodied AI agents for the moments that matter.

AI personas that we design and train to serve as personal advisors or to role-play as a character so people can practice high stakes conversations.

Maya — patient navigator
Healthcare

Personal Health Advisors

Specially designed compassionate advisors who support patients and caregivers.

Jordan — training partner
All Industries

Communication Training

Avatars role-play as conversation partners so people can develop better communication skills.

Riley — retail concierge
Retail concierge

Consumer Support

In-store or online, these on-brand AI agents support consumers before, during and after purchase decisions.

Leadership

Decades at the highest levels of the fields that matter here.

Our founding team has spent their careers building expertise in the areas that matter most to this work: communication, creative technology, AI systems, healthcare, and revenue operations.

Adam Blumenthal

Adam Blumenthal

CEO

30 years designing and building digital innovation products with the world's most influential organizations - from Google and Nike to Disney and Siemens. Adjunct faculty at Brown University and Ariadne Labs at Harvard. Honored by the Obama White House as a designer transforming teaching and learning with digital innovation.

Dimitrios Doukas

Dimitrios Doukas

CTO

Award-winning creative technology director on interactive projects with Google, Microsoft, Meta, Amazon, others. Expert in designing and building interactive user experiences with digital simulation, avatars, and AI. Former head of digital games at Unit9, one of the world's preeminent digital production studios.

Justin Sanders

Justin Sanders, MD, MSc

Chief Health Officer

Internationally recognized scholar on patient-provider communication. Chair of Palliative Care at McGill University; former Harvard Medical School faculty. Has developed clinician-training programs for Mass General Brigham, Penn, Stanford, Cedars-Sinai, and NHS England. Long-time researcher and practitioner of digital simulation for clinician training.

Jay Leano

Jay Leano

Head of GTM & Partnerships

Three-time contact-center startup leader at companies backed by NfX, Bessemer Ventures, and Y Combinator. Has taken contact-center AI and SaaS products from zero to multi-million ARR, with a deep buyer network across the $500B global contact-center market.

Mariano Cigliano

Mariano Cigliano

Head of AI

25 years in innovation and creative technology as a technology strategist, architect, and technical director with dozens of major brands. Since 2020, specializing in conversational and agentic AI systems. Previously Technical Director at Unit9.

Our Mission

Conversations that make people feel connected. At scale.

We built the Conversation Machine™ for one reason - every interaction is a chance to bring people closer to a solution, an answer, care, a brand, a colleague.

Contact centers. Training rooms. Hospitals. Storefronts. Wherever your team has the conversations that matter, we help each one connect.

Book a meeting →Visit ROSIE